Tel: 01252 821567 Mob: 07778 669065
Email: [email protected]

Piano Shell Hire Terms

Piano Shell Hire Information

Our Hire Contract terms and conditions can be found below. This is an important document which you must consider carefully when choosing whether to use our services at any time. Please read the terms of this agreement carefully before agreeing to it. You are solely responsible for understanding and complying with any and all laws, rules and regulations set out below. When making payment you are agreeing and entering into this contract, you also agree to comply with all of our terms set out.

Piano Perfection | Terms and Conditions of Hire:

1. Hire periods

All dry hired equipment must be returned or made available for collection at or before the time agreed. For each day or part day it remains outstanding the hirer will be charged the daily hire rate for each outstanding item, or the total of consequential losses attributable to its late return.

2. Payment

i. Hire fees for dry hire equipment including deposits must be made in full at or before the time any equipment is received by the hirer by BACS or cheque only.

3. Deposits and ID

i. The full amount of any deposit(s) that are paid are non refundable if any item is lost, stolen or damaged.

ii. Identification must be provided by the hirer when dry hiring equipment. ID will be retained by us until the return of all equipment. Exceptions may include:- where equipment is delivered to a hirer’s home address, council authorities, company representatives and previous known clients.

(If ID is not made available, equipment will not be dry hired). Any or all deposits are taken at our discretion and we reserve the right to ask for a full deposit to the value of the goods.

4. Ownership

All equipment remains the property of Piano Perfection. A hirer cannot export, sell, lease, lend, sub-hire, modify or dispose of any equipment. The location of all equipment must always be made known to us.

5 Cancellation of an agreed hiring

i. Where we receive less than 14 days notice of cancellation, the Hirer is liable to pay the full amount of the agreed hire fee.

ii. Where we receive more than 14 days but less than 31 days notice of cancellation, the Hirer is liable to pay 75% of the agreed hire fee. PLEASE NOTE we do not issue refunds under any circumstances and all payments should be made knowing that these are non refundable.

iii. We have never cancelled or failed to turn up for an event we have been engaged for. In an event that we cannot fulfill an engagement, our liability is limited to the cost of alternative hire, subject to a maximum of the fee we have agreed with you. We will not be liable to you for any other direct or consequential losses. Our liability is also limited by giving you notice, in the same proportion and applying the same periods we apply to your liability to us (see 6 below) and by force majeure.

6. Force majeure

We will not be liable for any failure to supply a product or service where that failure is wholly caused by an event beyond our control that we could not reasonably anticipate, forestall or prevent.

This may include (but is not limited to) acts of war, terrorism, extreme weather conditions, or natural disasters. Where any public authority advises that only essential journeys should be undertaken, any product or service we supply shall not be considered essential.

7. Condition of Equipment

We check the condition and operation of the equipment before it leaves us. The equipment will be provided in full working order, as detailed on the hire sheet, and in good physical condition. On accepting delivery you agree that it is in good condition and fully operational. Any discrepancies or faults must be reported within 2 hours of receipt of the equipment hired by calling the company mobile number 07778 669065.

8. Delivery of Equipment

Where a delivery or collection cannot be completed because of a lack of access at the venue the Hirer shall still be liable for all agreed charges and for any additional costs incurred completing the delivery or collection.

9. Use of Equipment

It is the hirer’s responsibility to ensure equipment is suitable for the purpose intended and is used safely and legally. Any misuse of the equipment entitles us to its immediate recovery without notice or penalty and may result in further action by us if it has been tampered with or damaged.

10. Service and Repair

No service or repair is to be attempted by the Hirer.

11. Loss or Damage

Any equipment damaged, lost or stolen during the hire period will remain on hire until all repairs are complete, or the equipment has been replaced by the hirer paying for the replacement of all lost or stolen equipment and the equipment is available for further hire.  Equipment will be deemed to be on hire until any invoice for repairs or replacements, relating to that equipment, have been paid in full.


PLEASE NOTE: When making payment you are agreeing and entering into this contract, you also agree to comply with all of our terms set out above. We do not require your signature, only payment, but you may be asked to sign a copy if you are collecting the equipment from us. If you are unsure about any of the above or have any questions please contact us before making any payments.

Piano Perfection Grand Piano Shell Hire

T: 01252-821567

M: 07778 669065

E: [email protected]

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